Returns & Exchanges

At Hair Rehab London, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all unopened and unused products. To maintain hygiene standards, hair extensions must be returned in their original, sealed packaging with the security ties intact.

Return Process

• 1.
  Check Eligibility

  Ensure your hair extensions are in their original condition and the gold security seals have not been broken or tampered with.

• 2.
  Complete the Form

  Fill out the returns form included in your original delivery, clearly stating whether you require a refund or an exchange for a different shade.

• 3.
  Package and Post

  Securely package your items and send them back via a tracked shipping service to our returns department to ensure safe arrival.

• 4.
  Processing

  Once received and inspected by our quality control team, your refund or exchange will be processed within 5-7 business days.